Terms & Conditions

These Terms of Service ("Terms") govern your access to and use of the Clio Digital website and the strategy, website, digital marketing, advisory, and related services we provide ("Services"). Clio Digital is a strategic digital marketing agency founded by Julia Cordova. By accessing our website or engaging our Services, you agree to be bound by these Terms in full. If you do not agree with them, please do not use our website or Services.

Description of Services

Clio Digital provides strategic digital marketing services, including strategy and advisory, website design and development, digital marketing such as paid media, SEO, and email, and marketing operations and AI enablement. Content on this website is provided for general informational purposes only. While we work to keep it accurate and current, we make no guarantee that it is complete, reliable, or continuously available.

Each client engagement is governed by a separate written agreement, proposal, or statement of work that defines the specific scope, deliverables, timeline, and fees for that engagement. Where these Terms and a signed agreement conflict, the signed agreement controls. Browsing our website, requesting an audit, or booking a consultation does not by itself create an ongoing engagement or obligation beyond what is expressly agreed in writing.

Engagement and Payment

Fees, payment schedules, and any deposits or retainers are set out in your written agreement or statement of work. Unless stated otherwise, invoices are due within the timeframe noted on each invoice, and we may pause work or withhold deliverables on overdue accounts. Estimates are based on the scope agreed at the outset, and work that falls outside that scope may be quoted separately before it begins.

Acceptable Use and Client Responsibilities

All content on the Clio Digital website, including text, graphics, logos, and service descriptions, is owned by Clio Digital or its licensors and is protected by intellectual property laws. You may not reproduce, redistribute, or modify it without our written consent. Unauthorized use may result in the termination of access and, where appropriate, legal action.

When you engage our Services, you agree to:

1. Provide accurate information, necessary materials, and timely feedback and approvals
2. Secure the rights and permissions for any content, accounts, or assets you supply to us
3. Use our work, deliverables, and platforms in compliance with applicable laws

Delays in providing required materials, access, or approvals may affect agreed timelines and fees. You remain responsible for the lawful use of any deliverables and for ensuring your use does not infringe third-party rights.

Intellectual Property and Confidentiality

Clio Digital retains ownership of its pre-existing tools, frameworks, processes, templates, and know-how. Upon full payment of all applicable fees, final deliverables created specifically for you under an engagement become your property, unless your written agreement states otherwise. We may retain and reuse general skills, concepts, and non-confidential techniques, and, unless you ask us not to, reference completed work in our portfolio and case studies.

Both parties agree to keep confidential any non-public business, technical, or strategic information shared during an engagement and to use it only for the purpose of delivering or receiving the Services. Documents and communications should be treated as confidential unless clearly designated as public.

Warranties, Disclaimers, and Liability

Our Services and this website are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While we deliver our Services with professional care and skill, we do not guarantee specific marketing results, rankings, revenue, or uninterrupted, error-free access, as outcomes depend on many factors outside our control.

To the fullest extent permitted by law, Clio Digital is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or Services. Our total liability for any claim relating to an engagement will not exceed the fees you paid to us for the specific Services giving rise to the claim.

Termination

Either party may terminate an engagement in the manner described in the applicable written agreement. Unless that agreement states otherwise, you remain responsible for fees for work performed and costs committed up to the effective date of termination. Provisions relating to intellectual property, confidentiality, disclaimers, and limitation of liability survive termination.

Governing Law

These Terms are governed by the laws of the State of [your state], without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts located in that state.

Changes to These Terms

We may update these Terms from time to time. Material changes take effect when we post the revised Terms on this page, and your continued use of our website or Services after that indicates your acceptance of the updated Terms.

Contact Us

Questions about these Terms or an engagement? We are glad to help. Reach out through our contact page and a member of the Clio Digital team will get back to you.